Privacy Policy

Introduction

Welcome to GenBroll, the AI-powered B-Roll video generator designed to help content creators generate professional B-Roll videos instantly. At GenBroll, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using GenBroll:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account, process your video generation requests, and provide customer support.

2. Video Generation Data

   • What We Collect: Text prompts, uploaded images, reference videos, and generated video outputs.
   • Purpose: To process your B-Roll generation requests and improve our AI models.
   • Storage: Your generated videos are stored temporarily and can be deleted at your request.

3. Usage Details

   • What We Collect: Information about how you use GenBroll, including generation frequency, AI models used, and feature interactions.
   • Purpose: To analyze user engagement, improve our AI services, and optimize video generation quality.

4. Device Information

   • What We Collect: Data regarding the devices you use to access GenBroll, such as device type, operating system, and browser type.
   • Purpose: To optimize our services for different devices and ensure compatibility.

5. Cookies

   • What We Collect: Small data files placed on your device that help us track user preferences and session information.
   • Purpose: To enhance the functionality of our services, maintain your session, and personalize your experience.

6. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card details (processed securely by our payment provider), billing address, and transaction history.
   • Purpose: To facilitate billing for credit purchases and subscription management.
   • Security: Payment information is processed through secure, PCI-compliant payment processors. We do not store your full credit card information on our servers.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on cloud servers with industry-standard security measures:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Access Controls: Strict access controls ensure only authorized personnel can access user data
• Regular Backups: Your data is regularly backed up to prevent data loss
• AI Model Security: Your prompts and generated videos are processed securely and are not used for training purposes without your explicit consent

However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• AI Service Providers: We use third-party AI services (such as Sora, Kling, Runway) to generate videos. Your prompts are shared with these providers to process your requests.
• Payment Processors: Billing information is shared with secure payment processors to handle transactions.
• Legal Compliance: To comply with legal obligations or respond to lawful requests from public authorities.
• Protection: To protect our rights, property, or safety, or that of our users or others.
• Service Partners: To provide services through trusted third-party partners who assist us in operating our platform, subject to confidentiality agreements.

Your Data Rights

You have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your account and associated data
• Export: Request a copy of your generated videos and account data
• Opt-out: Opt-out of marketing communications at any time

To exercise these rights, please contact us at support@genbroll.com.

Data Retention

• Account Data: Retained as long as your account is active
• Generated Videos: Stored for 30 days unless you choose to delete them earlier
• Usage Analytics: Aggregated and anonymized data may be retained indefinitely for service improvement
• Billing Records: Retained for 7 years for legal and accounting purposes

Children's Privacy

GenBroll is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at support@genbroll.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification for material changes (if you have an account)

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Company: GenBroll
Website: genbroll.com
Email: support@genbroll.com

Last Updated: January 28, 2026

By using GenBroll, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!